Ideas for the people who run destinations.
Loyalty, customer data, footfall, and marketing for malls and outlets, practical thinking from the team behind Coniq.
How to Create a Shopping Mall Marketing Strategy
Today’s retail destinations are facing more competition than ever before when it comes to driving customer footfall in 2024. Due to factors such as online shopping, expanding customer expectations, and increased competition, it has become necessary for shopping destinations to differentiate themselves to drive customer loyalty.
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Shopping Mall Sustainability: Leading the Way Towards a Greener Future
Shopping Mall Sustainability
ReadLoyalty Program Statistics & Trends You Need to Know in 2024
Loyalty Program Statistics and Trends
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Why Food & Beverage is a Game Changer for Shopping Destinations
Discover how F&B drives retail success. Customers visiting food & beverage outlets complete 167% more transactions, boosting footfall & dwell time.
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How Organisational Buy-In Ensures Loyalty Program Success
Discover how organizational commitment and human engagement are key drivers for the success of loyalty programs, supported by Coniq's advanced tools and expert guidance.
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Personalization in Shopping Malls: How to Walk, Run & Fly
Personalization in Shopping Malls is crucial for attaining loyal customers. Explore how to walk, run and fly today.
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Paid Loyalty Programs: Boosting Customer Retention with Exclusivity and Perks
Are you looking for ways to boost customer loyalty and retention in your retail business? Explore how paid loyalty programs can create...
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How AI is Shaping In-Mall Experiences
Discover how AI and LLMs are transforming in-mall experiences, enhancing personalization, optimizing operations, and fostering customer loyalty.
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It’s a fact. Loyalty program members spend more
Loyalty program members spend more to get more in return. Offering valuable rewards can result in higher revenue for retailers year-on-year.
ReadCustomer Profiles in Every Retailer's Database
Understanding which customer profile your customers fall into will help your retailer boost revenue and more.
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Four Ways Shopping Malls can Save the World
Four ways shopping malls and the retail industry can work to save our world with a mind to climate change and sustainability
Read5 Retail Trends Mall Operators Can't Ignore
Discover the top 5 retail trends of 2025 and learn how US mall operators can use them to elevate the shopping experience.
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How to personalize the customer experience
71% of your customers expect personalization, find out how to personalize the customer experience in your shopping mall.
ReadWafi City Launches New Wafi Rewards Program Powered by Coniq
Wafi City launches its revamped Wafi Rewards loyalty program, powered by Coniq’s innovative customer engagement technology.
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Why Environmental Sustainability Will Matter to Malls in 2021
Explore four ways business executives re-prioritise corporate initiatives to transform their malls into an environmentally friendly shopping destination
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The Ultimate Guide: How to Build An Effective Loyalty Program
Gain expert insights and practical tips to help you build a loyalty program that truly resonates with your customers.
ReadVillage Market Launches Circle Rewards Program to Elevate Customer Experience and Drive Growth
Check out the latest Circle Rewards Program Powered by Coniq. Village Market is Kenya's Premier Destination for Retail and Entertainment.
Read4 Ways Retail Destinations Can Enhance Foot Traffic
Boosting foot traffic starts with understanding it. You can't improve what you don't measure—Discover 4 ways to enhance foot traffic here.
ReadHow Middle Eastern Malls Can Engage Shoppers with Data-Driven Strategies and Cutting-Edge Tech
Discover how Middle Eastern malls are revolutionizing shopper engagement through data-driven strategies and cutting-edge technologies.
ReadHow loyalty programs can drive tenant engagement in shopping malls
How loyalty programs can drive tenant engagement in shopping malls
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It’s a fact - Your shopping mall loyalty program drives value to your tenants!
In a world where physical retail is being re-invented learn how a shopping mall loyalty program provides invaluable insights for its tenants
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How Shopping Malls Can Leverage Green Loyalty
Shopping malls are choosing to adopt green loyalty in the hope of building trust with their customers. Find out how you can too...
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Who’s in Control? Why Third-Party Loyalty Programs don’t Work for Everyone
Explore the difference between proprietary and third-party loyalty programs, to see which is more beneficial for your business.
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Top 5 Tips to Optimize Your Shopping Mall Marketing Strategy
We've compiled our top 5 tips to help you optimize your mall's marketing strategy. Not sure where to start? Read on to find out how...
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Playing to Win: How Gamification Is Revolutionizing Customer Loyalty Programs
Discover the power of gamification loyalty programs in shopping malls. Read now to level up your loyalty game!
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