Ideas for the people who run destinations.
Loyalty, customer data, footfall, and marketing for malls and outlets, practical thinking from the team behind Coniq.

VIA Outlets partners with Coniq to launch Fashion Club in Fashion Arena Prague Outlet
We are delighted to announce that VIA Outlets has completed another successful launch of its Fashion Club program in Fashion Arena Prague Outlet.
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Lillenium launches an innovative digital loyalty program with Coniq
Lillenium Mall unveils their exclusive, digital loyalty program using Coniq’s leading customer engagement platform.
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How to drive customer loyalty during an economic downturn
Discover three ways in which leveraging loyalty solutions can help drive customer loyalty during periods of inflation.
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The cost of not being able to create customer profiles
What is the cost of not being able to create customer profiles? A key aspect of any retail business is understanding who your customer is.
ReadHow to design a winning shopping mall customer journey
4 steps to creating a customer journey with your loyalty program to increase sales, boost customer engagement, and encourage desired behaviour
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Coniq's Q1 2023 Product Release
As part of our commitment to retail innovation, we have designed and built new products to help you eliminate friction for all stakeholders.
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On-Demand Webinar - Why community-based customer loyalty programs perform better for retail destinations
Retail destinations are more than a great place to shop. They bring together residents, workers, and tourists that support the local economy.
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Charity Sale for the Shine Academy, Kenya
Coniq held a mulled wine and baked treats sale to support the Shine Academy School in the Kiberia Slum in Nairobi, Kenya and raised £250
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Coniq Shortlisted for Two Loyalty Magazine Awards
Coniq’s customer engagement platform recognised for huge sales uplift for Liwa Stores by being shortlisted for two Loyalty Magazine awards.
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How can you create a safe and satisfying shopping experience?
What can marketers do post the corona virus lockdown to ensure people's return to shopping centres is safe and satisfying
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Coniq secures finalist position in the International Loyalty Awards 2022
Coniq - Selected as a finalist for 'Redefining Loyalty' in this year’s International Loyalty Awards for its innovative loyalty solution.
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Signs It's Time to Upgrade Your Customer Engagement Solution
It can be difficult to know when it's time to upgrade your customer engagement solution. Here are some key signs to watch out for!
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Coniq and Liwa Stores are Award Winners!
Coniq, in partnership with Liwa stores, have won a Silver Award in the Middle East and North Africa Shopping Centre and Retailer (MECS+R) Awards!
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What is your shopping center worth?
This whitepaper looks at the different ways to calculate the worth of your shopping center and what makes these two different things
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Podcast: Driving Efficiencies in Real Estate
In The Propcast we talk to David Fuller-Watts from Mallcomm, and Ben Chesser from Coniq about driving efficiencies in real estate
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Five New Innovations from Coniq Designed to Help Malls and High Street Retailers
New Total Customer Engagement Platform Capabilities Help Marketers Understand and Interact with Shoppers Anywhere - Five new capabilities
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Europe’s three most successful outlet centres are Coniq clients
High performing outlets rely on Coniq and its Total Customer Engagement Platform.
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Earning Customer Loyalty = Earning Revenues
Retaining existing shoppers is easier - and more profitable - than finding new ones. Loyal customers earn more revenue for your business.
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How customer location data will help retail destinations bounce back
Understand how shopping malls and outlets can capitalize on the reopening of retail by using customer location data to understand and engage shoppers
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Marques Avenue launches "Cercle Privilèges," its Innovative Digital Loyalty Program in Collaboration with Coniq
Coniq partners with Marques Avenue, the French leader in outlet shopping centers, to launch its digital loyalty program "Cercle Privilèges"
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Retail Systems Awards 2017: We've been shortlisted!
We're thrilled to announce that we've been nominated for an award at the Retail Systems Awards 2017. We'll see you there in October!
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Why I Joined Coniq
I have been working in the retail industry for six years, which has given me an opportunity to speak to hundreds of executives and shopping
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Webinar - Reinventing retail organisations to serve customers
Join Coniq CEO Ben Chesser and Paul Martin, Head of Retail at KPMG on a webinar about the future of innovation in shopping centres
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Outlet Landlords Embrace the Digital World
Shopping Centers today highlights the increasing trend of outlet landlords combining their physical retail offerings with excellent digital experiences
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