Ideas for the people who run destinations.
Loyalty, customer data, footfall, and marketing for malls and outlets, practical thinking from the team behind Coniq.

How to Communicate with Customers about Coronavirus
To address the concerns about Coronavirus, here are ten tips on what you should be communicating to customers today.
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A Look Back On 2022 Retail Trends
Despite ongoing pressures facing retail destinations, the future remains bright- Learn more about 2022's most popular retail trends!
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Leading Customer Engagement Solution Provider Coniq to Power Loyalty Program for TangerⓇ Outlets
Discover the latest groundbreaking collaboration as Coniq revolutionizes loyalty programs for TangerⓇ Outlets.
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Coniq Reflections: Looking back at MAPIC 2017
Take a moment to look back at MAPIC 2017. From sponsoring the inaugural outlet summit, to leading the way in innovation, and everything in between.
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Three Ways Italian Shopping Centers will Reinvent Themselves
Italian shopping centers are adopting new strategies to combat the challenges of physical retail and prioritizing new consumer habits.
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My Coniq support experience
Elevate loyalty programs with My Coniq support experience. Expert insights and seamless solutions for rewarding customer engagement.
ReadDigital Spaghetti on the menu in Barcelona
State of the shopping centre and outlet industry from Europe’s top developers, owners, investors, asset managers, retailers and service providers
ReadData Driven Decision Making
Dr Marc Mangold, Director, CRM, Digital and Media, Europe, VIA Outlets and Ben Chesser, CEO Coniq discuss the importance of loyalty data.
Read3 Insights from the Retail Leaders Circle Summit in Riyadh
Retail Leaders Circle Summit
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A Year In Review 2021
Another year in the bag. Check out how Coniq has navigated this years challenges and celebrate mile stones with us as we review 2021.
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What should retailers expect in 2022?
Shopping behaviour has changed, with evolving technology and growing demands, what can retailers expect in 2022?
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Comment créer un programme de fidélisation de classe mondiale dans les centres commerciaux
Les outlets ont ouvert la voie en matière de programme de fidélisation. Le secteur a été le premier à développer des programmes sophistiqués qui engagent les clients, améliorent leur fidélité et augme
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Buy vs Build: Choosing the Right Technology Provider
Should mall operators buy vs build retail technology in order to future proof their shopping destination? Download the whitepaper to find out
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Coniq IQ New Features - SMS, Refunds & Surveys
There are now even more ways to communicate with customers, engage store staff and analyse shopper behaviour with three new developments
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What to expect in your first 30 days at Coniq
Starting a new job could be stressful as there are so many questions to be answered: who am I meeting first, what my focus is until I become comfortable in the new environment, etc.
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Coniq - A year in review
Coniq COO Bruce Salamon takes a look back at 2020 and how Coniq have fared against the changse enforced by COVID-19 and the changes to retail
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What US Shopping Centres can learn from their European Peers
We look at what shopping centres across America can learn from their European peers to mimic the success our customers have seen recently
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Why BIDs need new KPIs to revitalise the High Street
COVID-19 has changed where, when and how consumers shop, and Business Improvement Districts need to adapt to successfully navigate these unprecedented times
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Why Coniq? A chance to join the digital transformation of retail.
Why work for Coniq? Join the digital transformation of retail destinations and have a real impact on Brick and Mortar.
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Dubai Eye 103.8 Business Breakfast: Shopping Centre Loyalty in the UAE
Ben Chesser, Founder and CEO of Coniq, discusses loyalty programs for shopping centres on Dubai Eye 103.8 the Business Breakfast
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On-Demand Webinar - Adapt and Thrive: Unlocking the Value of Data in Retail
Join us in a live webinar on June 16th at 4:00 pm BST. We will be discussing how you can use data in retail. Register now!
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Retail Congress MENA - October 26-27 2020
COniq is sponsoring the virutal Retail Congress Mena event on the 26th and 27th October 2020. Focus this year is on resilience and recovery
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Webinar - How a shopping centre increased customer loyalty during the pandemic
Learn how Knauf shopping centre successfully maintained and built stronger loyalty with customers, and tenants, during and after lockdown
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The Art of Adaptive Marketing to Attract Local Customers
In our webinar in association with the ICSC we will be discussing the Art of Adaptive Marketing to Attract Local Customers with TORG
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