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Company

15 years of specialist focus, global customers, modern technology.

Coniq is the specialist technology company for retail destinations. For 15 years we have built the software that shopping centres, outlets and mixed-use destinations rely on to understand their shoppers and prove commercial value.

About Coniq

Fifteen years building for one industry.

Coniq builds technology for retail destinations and nothing else. For 15 years we have worked alongside the teams who run the world's leading shopping centres and outlets, learning how they operate and building products around that reality rather than a generic template.

That long, deliberate focus is why operators trust us with loyalty, customer data and shopper engagement at scale. It is also the foundation for the intelligence products we are building next.

Our focus

Built for destinations, not adapted to them.

We chose one sector and went deep. Coniq is not a generic CRM reshaped for retail; it is designed for the way destinations actually work.

Shopping centres

Loyalty, offers and customer data across every tenant, with the cross-tenant view a single-store tool can't give a landlord.

Outlets

The programmes and reporting that designer outlet networks run day to day, proven across some of the largest operators in Europe.

Mixed-use destinations

One shopper understanding across retail, dining and leisure, so a whole destination reads as one place, not a set of silos.

Leadership

An experienced team with sector depth and product ambition.

Coniq is led by people who know retail-destination operations and know how to build modern software.

Sector expertise

Leaders who have spent their careers in retail, loyalty and destination marketing, so decisions are grounded in how operators actually work.

Product and engineering

A product and engineering team building continuously, modernising the platform for real-time data and AI.

Customer partnership

A customer team that helps operators launch, prove impact to their tenants and grow their programmes over time.

Preview note: leadership descriptions are generic. No individual names, titles or bios are shown.

Global presence

Customers across 28 countries.

Destinations on several continents run on Coniq, from flagship malls to designer outlet networks.

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retail destinations powered

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countries

0M

shoppers worldwide

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brands across the network

  • Simon
  • Mall of America
  • Cadillac Fairview
  • Bicester Village
  • VIA Outlets
  • Bal Harbour Shops
  • Macerich
  • London Designer Outlet
  • APSYS
  • The Mall Luxury Outlets
  • Compagnie de Phalsbourg
  • Summarecon Villaggio Outlets
  • OWA Parks & Resorts
  • WAFI City
  • Tanger
A diverse group of shoppers walking together through a modern shopping destination
Around the world

Real destinations, real shoppers

From flagship malls to outlet villages, the people behind 107M shopper journeys in 28 countries.

Trust and security

Enterprise-ready and procurement-friendly.

Loyalty and customer data carry real responsibility. Security, access control and privacy are built into the platform, not bolted on.

Enterprise controls

Role-based access, audit trails and single sign-on, so large operators can run Coniq under their own governance.

Data protection

Personal data is handled with privacy and consent built in, in line with the regulations our customers operate under.

Procurement-ready

Documentation, security reviews and references that stand up to enterprise procurement, not a startup checklist.

Careers

Help build the future of retail-destination intelligence.

We are building a new generation of AI and intelligence products for the places where most retail still happens. If you want to work on a specialist platform used by leading destinations around the world, we would like to hear from you.

Investors

A category leader with a data asset that is hard to copy.

Coniq is a well-managed specialist in the large market of physical retail. We hold long-term relationships with blue-chip destination operators, a subscription model built on those relationships, and 15 years of accumulated shopper and destination data that would take years to rebuild.

That data asset is the basis for a credible AI roadmap built specifically for retail destinations, rather than a generic model applied to a market it does not understand.

See what Coniq could improve for your destination.

Get a demo built from data like yours, and see where we're taking retail-destination intelligence.