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Customers

The world's leading destinations run on Coniq.

From flagship malls to outlet villages, operators use Coniq to know their shoppers, grow loyalty, and prove impact to their tenants.

The world’s leading retail destinations trust Coniq to understand shoppers, build loyalty and prove commercial value.

  • Simon
  • Mall of America
  • Cadillac Fairview
  • Bicester Village
  • VIA Outlets
  • Bal Harbour Shops
  • Macerich
  • London Designer Outlet
  • APSYS
  • The Mall Luxury Outlets
  • Compagnie de Phalsbourg
  • Summarecon Villaggio Outlets
  • OWA Parks & Resorts
  • WAFI City
  • Tanger
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Case studies

Real destinations, real results.

Transforming Loyalty with Villaggio Privilege Club, case study

Transforming Loyalty with Villaggio Privilege Club

Discover how Summarecon Villaggio Outlets transformed customer loyalty with Villaggio Privilege Club, boosting engagement and driving revenue growth.

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London Designer Outlet Delights Shoppers with One Wembley Park VIP Event, case study

London Designer Outlet Delights Shoppers with One Wembley Park VIP Event

London Designer Outlet sees a 235% uplift in member spend this VIP week. Find out how they did it.

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Case Study: London Designer Outlet – A Record-Breaking VIP Week, case study

Case Study: London Designer Outlet – A Record-Breaking VIP Week

Multi Realm's London Designer Outlet achieves a record-breaking VIP Week with Coniq.

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APSYS, Beaugrenelle: Engaging loyalty members in lower-trade periods, case study

APSYS, Beaugrenelle: Engaging loyalty members in lower-trade periods

Learn how Beaugrenelle tackles the challenge of lower trade periods with diversified and engaging green loyalty rewards!

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APSYS, Beaugrenelle: Growing loyalty through social media, case study

APSYS, Beaugrenelle: Growing loyalty through social media

Learn how Beaugrenelle shopping centre, owned by Apsys increased its loyalty members by utilising Coniq’s IQ Engage solution.

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The Mall Luxury Outlets: Case Study, case study

The Mall Luxury Outlets: Case Study

Using Coniq's Engagement Platform, The Mall Luxury Outlets launched a CRM loyalty program to drive engagement with 100% retailer participation

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Irgen Retail Management: Case Study, case study

Irgen Retail Management: Case Study

Using Coniq’s Geo-Loyalty solution, IQ Connect, Cilento Outlet by Irgen Retail Management produced an ROI of +3900% in less than 2 months!

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Case Study: AWRostamani Lifestyle, case study

Case Study: AWRostamani Lifestyle

AWR Leveraged Coniq's platform to create an innovative VIP program that would drive customer engagement and deliver luxury retail experiences.

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Helsinki Outlet Boosts Engagement and Sales with Coniq, case study

Helsinki Outlet Boosts Engagement and Sales with Coniq

Discover how Helsinki Outlet achieved 69% active members while boosting engagement and sales with Coniq's customer engagement solution.

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Case Study: ROS – Premier Outlet Budapest, case study

Case Study: ROS – Premier Outlet Budapest

Leverages its Premium Club Days Summer Event to drive loyalty member acquisition and engagement

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London Designer Outlet: Case Study, case study

London Designer Outlet: Case Study

Discover how London Designer Outlet is Driving Loyalty, Revenue, and Retail Success Through Exclusive Customer Experiences at its VIP Week Event!

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Mall of America®: Case Study, case study

Mall of America®: Case Study

Delivering First-Class Experiences Through Digital Innovation

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CBRE Investment Management: Case Study, case study

CBRE Investment Management: Case Study

CBRE IM's new Center Club loyalty program generated 1400 transactions in the 1st month of launching Coniq's IQ Connect at Glacis-Galerie

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Shoppers walking through the bright atrium of a busy retail destination
Real destinations

The shoppers behind the results

Every number on this page starts with a real visit to a real destination.

Customer proof

Outcomes, in their words

Destinations pick Coniq for retail focus, then stay for the results. Here is what that looks like.

Mall of AmericaMOA Insiders® loyalty program, built and launched with Coniq
208%

more transactions per visit, paid vs free members

Partnering with Coniq to develop the MOA Insiders® loyalty program has been a game-changer for Mall of America®.
Matt McCormack, Digital Product & Loyalty Manager
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Cadillac FairviewChose Coniq after evaluating the wider MarTech market
We evaluated most of the MarTech platforms available and selected Coniq for their dedication to our industry.
Craig Flannagan, VP Marketing

See the outcomes on data shaped like yours

Every destination benefits from 15 years of retail intelligence from day one.