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Ideas for the people who run destinations.

Loyalty, customer data, footfall, and marketing for malls and outlets, practical thinking from the team behind Coniq.

Black Friday 2025: A Round Up
December 9, 2025·3 min read

Black Friday 2025: A Round Up

Discover how loyalty activations and extended Black Friday campaigns helped shopping centres achieve major performance gains across our network.

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Understanding Customer Loyalty in America: A Guide for Shopping Malls and Retailers
August 30, 2022·5 min read

Understanding Customer Loyalty in America: A Guide for Shopping Malls and Retailers

Discover the importance of customer loyalty for shopping malls and retailers in the US, and get actionable tips to cultivate loyal customers.

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Coniq's CRM and Loyalty Platform
August 13, 2019·1 min read

Coniq's CRM and Loyalty Platform

Coniq's latest video highlights many of the new features and key benefits of IQ – the powerful CRM and loyalty platform.

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Growth Playbook: How to Use Email Marketing to Build a Database of Ready-to-Buy Shoppers
July 2, 2021·1 min read

Growth Playbook: How to Use Email Marketing to Build a Database of Ready-to-Buy Shoppers

Email marketing is a powerful tool to engage customers at your shopping malls, outlet & retail destinations. Explore the complete guide today!

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Coniq Announces Appointment of New Company Chairman
October 10, 2022·2 min read

Coniq Announces Appointment of New Company Chairman

Coniq announces the appointment of new company chairman, Austen Mulinder whose support will help shape the future of customer engagement.

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3 Reasons Mobile Apps are the Future of Retail Destinations
July 5, 2021·3 min read

3 Reasons Mobile Apps are the Future of Retail Destinations

In retail mobile apps have become a fundamental component of the digital offer and are very useful in increasing sales and customer loyalty.

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Improve Customer Loyalty in 30 Days: A Quick-Win Guide
January 23, 2025·4 min read

Improve Customer Loyalty in 30 Days: A Quick-Win Guide

Want to improve customer loyalty but not sure how? Read our quick win guide for mall operators looking to improve customer loyalty fast!

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Mall of Qatar selects Coniq to design first-ever customer loyalty program
October 11, 2021·3 min read

Mall of Qatar selects Coniq to design first-ever customer loyalty program

Coniq’s Total Customer Engagement Platform to power Mall of Qatar’s strategy to deliver unique retail experiences for millions of shoppers

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Why shopping malls must become platform companies to survive
February 7, 2020·3 min read

Why shopping malls must become platform companies to survive

Shopping malls are strategically positioned to benefit from serving as brokers of new digital networks made possible by becoming a platform

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Wafi City Teams Up with Coniq to Launch Brand New Loyalty Program
May 3, 2024·3 min read

Wafi City Teams Up with Coniq to Launch Brand New Loyalty Program

Wafi City

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Loyalty Program Best Practices
January 31, 2024·5 min read

Loyalty Program Best Practices

Loyalty Program Best Practises

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VIA Outlets extends Coniq partnership with winning digital loyalty program
September 7, 2020·3 min read

VIA Outlets extends Coniq partnership with winning digital loyalty program

VIA Outlets extends its Coniq partnership with extension of winning digital customer loyalty program Fashion Club across entire portfolio

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Coniq Expands into the Middle East with Liwa Trading Enterprises
July 24, 2019·2 min read

Coniq Expands into the Middle East with Liwa Trading Enterprises

Coniq has been selected by Liwa Trading Enterprises to create an innovative new loyalty program across their retail portfolio in the Middle East

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AW Rostamani Unveils its Diamond Loyalty Tier and Grand Opening of American Rag Store
October 20, 2023·3 min read

AW Rostamani Unveils its Diamond Loyalty Tier and Grand Opening of American Rag Store

AWR elevates the shopper experience with its prestigious Diamond Loyalty Tier, coupled with the grand opening of its new American Rag store.

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Elevate Customer Engagement with Retail Technology
January 8, 2024·6 min read

Elevate Customer Engagement with Retail Technology

Elevate Customer Engagement using Retail Technology

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How Retail Destinations in the Middle East Can Leverage Food and Beverage Experiences to Drive Customer Acquisition
March 12, 2024·5 min read

How Retail Destinations in the Middle East Can Leverage Food and Beverage Experiences to Drive Customer Acquisition

Understand the role of food and beverage offers and experiences in creating community-centric retail destinations in the Middle East.

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OWA Unveils Exciting New Loyalty Program: OWA Perks
September 26, 2024·3 min read

OWA Unveils Exciting New Loyalty Program: OWA Perks

Discover the launch of OWA's new loyalty program: OWA Perks. Now Available for Dining, Shopping, Entertainment, and More at Downtown OWA!

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Irgen Retail Management Selects Coniq to Boost Footfall and Sales
February 16, 2021·3 min read

Irgen Retail Management Selects Coniq to Boost Footfall and Sales

Cilento Outlet Village will boost sales by launching a new and innovative real-time location aware customer loyalty program for shoppers

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How food and beverage outlets can enhance loyalty
November 15, 2017·2 min read

How food and beverage outlets can enhance loyalty

New data from Coniq highlights how food and beverage outlets can enhance loyalty in shopping malls. Key reading ahead of MAPIC 2017

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Why location data is the future of your customer loyalty strategy
July 20, 2020·4 min read

Why location data is the future of your customer loyalty strategy

We discuss how geolocation technology and data is the way forward to create personalised and successful loyalty programs to get ahead of the competition

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Coalition Loyalty Programs: Boosting Customer Engagement and Driving Revenue Growth
December 15, 2022·3 min read

Coalition Loyalty Programs: Boosting Customer Engagement and Driving Revenue Growth

The benefits of coalition loyalty programs for retailers & malls - From increased customer spend to enhanced data insights + tenant retention

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Navigating the Future of Retail: Insights from MAPIC Conference 2023
December 4, 2023·5 min read

Navigating the Future of Retail: Insights from MAPIC Conference 2023

Mapic 2023

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Five Tips to Building Agility into your Customer Loyalty Program
May 1, 2021·4 min read

Five Tips to Building Agility into your Customer Loyalty Program

Five tips to build agility into your customer loyalty program to minimise the impact of external factors on your company’s profitability.

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AI Agents vs Chatbots: What This Means for Modern Mall Loyalty
April 8, 2026·6 min read

AI Agents vs Chatbots: What This Means for Modern Mall Loyalty

Learn the key differences between AI agents and chatbots in retail and how they transform shopping mall loyalty programs and customer engagement.

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