Ideas for the people who run destinations.
Loyalty, customer data, footfall, and marketing for malls and outlets, practical thinking from the team behind Coniq.

Black Friday 2025: A Round Up
Discover how loyalty activations and extended Black Friday campaigns helped shopping centres achieve major performance gains across our network.
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Understanding Customer Loyalty in America: A Guide for Shopping Malls and Retailers
Discover the importance of customer loyalty for shopping malls and retailers in the US, and get actionable tips to cultivate loyal customers.
ReadConiq's CRM and Loyalty Platform
Coniq's latest video highlights many of the new features and key benefits of IQ – the powerful CRM and loyalty platform.
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Growth Playbook: How to Use Email Marketing to Build a Database of Ready-to-Buy Shoppers
Email marketing is a powerful tool to engage customers at your shopping malls, outlet & retail destinations. Explore the complete guide today!
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Coniq Announces Appointment of New Company Chairman
Coniq announces the appointment of new company chairman, Austen Mulinder whose support will help shape the future of customer engagement.
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3 Reasons Mobile Apps are the Future of Retail Destinations
In retail mobile apps have become a fundamental component of the digital offer and are very useful in increasing sales and customer loyalty.
ReadImprove Customer Loyalty in 30 Days: A Quick-Win Guide
Want to improve customer loyalty but not sure how? Read our quick win guide for mall operators looking to improve customer loyalty fast!
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Mall of Qatar selects Coniq to design first-ever customer loyalty program
Coniq’s Total Customer Engagement Platform to power Mall of Qatar’s strategy to deliver unique retail experiences for millions of shoppers
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Why shopping malls must become platform companies to survive
Shopping malls are strategically positioned to benefit from serving as brokers of new digital networks made possible by becoming a platform
ReadWafi City Teams Up with Coniq to Launch Brand New Loyalty Program
Wafi City
ReadLoyalty Program Best Practices
Loyalty Program Best Practises
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VIA Outlets extends Coniq partnership with winning digital loyalty program
VIA Outlets extends its Coniq partnership with extension of winning digital customer loyalty program Fashion Club across entire portfolio
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Coniq Expands into the Middle East with Liwa Trading Enterprises
Coniq has been selected by Liwa Trading Enterprises to create an innovative new loyalty program across their retail portfolio in the Middle East
ReadAW Rostamani Unveils its Diamond Loyalty Tier and Grand Opening of American Rag Store
AWR elevates the shopper experience with its prestigious Diamond Loyalty Tier, coupled with the grand opening of its new American Rag store.
ReadElevate Customer Engagement with Retail Technology
Elevate Customer Engagement using Retail Technology
ReadHow Retail Destinations in the Middle East Can Leverage Food and Beverage Experiences to Drive Customer Acquisition
Understand the role of food and beverage offers and experiences in creating community-centric retail destinations in the Middle East.
ReadOWA Unveils Exciting New Loyalty Program: OWA Perks
Discover the launch of OWA's new loyalty program: OWA Perks. Now Available for Dining, Shopping, Entertainment, and More at Downtown OWA!
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Irgen Retail Management Selects Coniq to Boost Footfall and Sales
Cilento Outlet Village will boost sales by launching a new and innovative real-time location aware customer loyalty program for shoppers
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How food and beverage outlets can enhance loyalty
New data from Coniq highlights how food and beverage outlets can enhance loyalty in shopping malls. Key reading ahead of MAPIC 2017
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Why location data is the future of your customer loyalty strategy
We discuss how geolocation technology and data is the way forward to create personalised and successful loyalty programs to get ahead of the competition
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Coalition Loyalty Programs: Boosting Customer Engagement and Driving Revenue Growth
The benefits of coalition loyalty programs for retailers & malls - From increased customer spend to enhanced data insights + tenant retention
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Navigating the Future of Retail: Insights from MAPIC Conference 2023
Mapic 2023
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Five Tips to Building Agility into your Customer Loyalty Program
Five tips to build agility into your customer loyalty program to minimise the impact of external factors on your company’s profitability.
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AI Agents vs Chatbots: What This Means for Modern Mall Loyalty
Learn the key differences between AI agents and chatbots in retail and how they transform shopping mall loyalty programs and customer engagement.
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