Data Capture
Unlock customer insights with Coniq's cutting-edge data capture solutions.
Learn how to implement a personalization strategy at your retail destination -
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Receipt Scanning allows shoppers to register their transactions against their loyalty account by uploading eligible receipts from participating retailers. While customers gain loyalty points, mall operators gain access to deeper transactional data.
● Customers instantly upload their own receipts into the app.
● AI driven receipt recognition to instantly award points and rewards.
● Advanced real-time fraud detection.
Create specific “geofence” walls using the Coniq platform and track customer interaction across your mall, including dwell time, frequency of visit and even which stores they enter. Shopper data can be stored against their profile and used to administer personalized communications, offers, and updates.
● Geofence your malls in the Coniq platform.
● Understand how shoppers behave inside your mall including how often they shop or which stores they visit.
● Send tailored communications, rewards or incentives to shoppers each time they enter a geo-fence.
Card Linking allows customers to link their debit or credit card to their loyalty account. This way, each transaction made using the linked card, automatically isssues loyalty points to the user, creating a seamless user experience while enabling access to their spend behavior.
● Track transactions without adding time or extra steps to the checkout process.
● Points automatically awarded to loyalty account.
● Creates a simpler way for users to participate with the loyalty program, without needing to scan a loyalty card or app.
In store POS Scanners allow shoppers to earn automatic loyalty points, each time they scan their app at checkout.
● POS scanners provide valuable transaction data that can be leveraged to gain insights into customer behaviour and preferences.
● Streamline the checkout process by allowing customers to quickly and conveniently scan their loyalty apps, reducing transaction time.
● Shoppers can effortlessly accumulate loyalty points with each transaction.
Mobile wallets enable customers to carry their loyalty program around inside their Apple or Google wallet, without being required to download an app or have a physical card. The wallet contains the loyalty barcode which customers can use during checkout to earn points for their transactions.
● Add customer information to the wallet such as points balance and loyalty tier.
● Send push notifications to customers that are near the shopping center using geo-notification feature e.g. don't forget to scan your loyalty card!
● Creates a frictionless shopping experience.
Seamlessly integrate your existing POS systems into the Coniq platform in order to administer engagement features and loyalty programs.
● Maintain integration pathways, including APIs and SDKs
● Allows the customer to create, retrieve, update and delete customer information as agreed between the customer and Coniq.
Affiliates enable mall operators to generate revenue by connecting retailers and shoppers through an e-commerce portal of online brands. Sales can be tracked by member and used to generate commission. Members can be rewarded based on their purchases made using affiliate links.
● Generate an additional revenue stream
● Track shopping behaviors and transactions using the affiliate network
● Reward customers for their purchases
