Behavior Hub
Understand how your customers behave and create experiences that drive their engagement.
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Explore Coniq Behavior Hub
In-Store Scanner Devices
- In-store scanners are a Coniq provided and managed Android device that sits alongside the existing POS system
- They link to the customers app through QR code scanning
- They provide a seamless customer experience, allowing shoppers to instantly redeem rewards and earn points
- They provide transactional data, powering the broader rewards system
- Connectivity provided through mobile networks and Wifi
- They provide a reliable transaction monitoring mechanism, without requiring arduous technical integrations with retailers
Receipt Scanning
- Access rich transactional data, no additional hardware or staff training required.
- Enable convenient engagement by allowing customers to interact with their favorite brands from home
- Track transaction values, purchase behaviors and leverage the additional touchpoint with customers to promote loyalty initiatives and wider campaigns
- Available in the white label app, or though API or SDK integrations
Card-Linking
- Unlock powerful transaction insights with seamless card-linking—no extra hardware, staff training, or checkout friction.
- Enhance customer engagement by enabling effortless participation
- Ensure a hassle-free experience for retailers with automatic tracking through Visa/Mastercard/American Express that integrates smoothly into existing operations.
- Available through the white label app, or SDK or API integrations
POS Integration
- Streamline the reward process with retailer POS integrations designed for easy point accumulation and offer redemption.
- Enable instant rewards by allowing customers to earn points with a simple scan at checkout
- Seamlessly integrated into the white label app
Geolocation Data & Analytics
- Geolocation tracking allows operators to deliver real-time, location-based messages to shoppers as they move through designated areas.
- It also provides valuable insights into customer shopping behaviors, including their preferred locations and time spent on-site.
ECommerce Integration
- eCommerce integrations available off the shelf for Magento or Shopify
- Through API integrations for any other eCommerce platform
- Combine your online and offline data sets for a truly omnichannel customer experience
Integrates with your existing tech stack
Utilize numerous data sources with an extensive open API suite to remove data silos and gain a single-view of your customers.
More than just great software
Coniq is more than a technology partner. We provide a diverse array of expert services, including strategy development, marketing assistance, and implementation guidance.
Experience the full potential of Coniq’s technology while leveraging industry expertise and dedicated support teams that can help you achieve your business objectives.
Why choose Coniq?
Rapid deployment
Launch up to 4x faster with our specialized platform.
User-friendly
Our intuitive solution makes self-service elements simple.
Better decision-making
Improve your business strategy with data driven insights.
Enhanced efficiency
Utilize advanced automation tools designed to streamline operations.
Omnichannel engagement
Connect and communicate with customers across physical and digital touchpoints.
Data protection
Coniq is SOC II Type 2 certified, ensuring our systems meet the highest standards for data security.
Future-proof solution
Our solution is built to scale with you, allowing you to add modules as needed.
Customer loyalty
Foster trust and loyalty with your shoppers and extend your customers’ lifecycle.
We have evaluated most of the MarTech platforms available, and selected Coniq due to their dedication to our industry.
Craig Flannagan, Vice President of Marketing at Cadillac Fairview
Coniq is a strategic partner of VIA Outlets, offering both a cutting-edge technology platform and extensive loyalty expertise to shape and manage the highly successful Fashion Club. Through valuable data insights, VIA Outlets can engage customers with meaningful experiences.
Otto Ambagtsheer, CEO at VIA Outlet
AWR prides itself on delivering innovative, luxury experiences for our guests. Leveraging Coniq's technology has enabled us to understand and better serve our most valuable shoppers and has allowed us to elevate our loyalty offering
John Knight, Managing Director at AW Rostamani Lifestyle
When we started looking at how to do rewards, it became clear early on that there was an expert in the shopping center space called Coniq, who brought a level of expertise and technology that let us launch faster and be more flexible in the development of our program.
Grant Buntje, Vice President of Marketing at Mall of America
Our partnership with Coniq enables us to combine cutting-edge technology with a highly personalized customer journey, ultimately driving increased engagement and satisfaction.
Stephanie- Alexandra Chartier, Group Head of Marketing at Wafi Group
Our collaboration with Coniq is aimed at enhancing how we engage with our shoppers and tenants. Through Coniq's innovative approach, we believe BTC VIP will allow us to better understand what drives our customers to shop in-store, giving us a competitive edge in the retail market.
Jaya Daniel , Senior Director of Marketing at Urban Edge
This strategic collaboration marks a significant milestone for Helsinki Outlet, ushering us in a new era of seamless integration and personalized customer experiences. We chose Wishibam and Coniq, as they are both committed to delivering innovative solutions that empower our Outlet Brand Partners.
Jenny Hollmen , Head of Marketing at Helsinki Outlet
