Learn how to implement a personalization strategy at your retail destination -

Tenant Engagement

Deliver deeper shopper insights, boost sales and drive extra value for your retail tenants

Tenant Engagement

Elevate tenant engagement with our dedicated tools

Insights Hub

The Insights Hub enables tenants to track customer engagement, create location-based reports, and effortlessly submit targeted offers, tailored towards specific audience segments.
● Tenants can access key performance metrics such as sales growth, number of returning customers, and number of transactions made within specific spend ranges.
● Allows tenants to visualize their share of wallet in the center, identify potential customers and understand how their shoppers behave across the mall.
● Brands can submit offers and rewards directly through the hub and create offers for specific audiences e.g. in higher tiers, or that have shopped with their brand before.

submit offers and rewards directly
Detailed Analytics

Transactional Information

Create added value for your retail brands by providing them with deeper transactional data such as average transaction value (ATV), spend per visit (SPV), and tenant share of wallet within the center.
● Gain a competitive edge through in-depth transactional data for strategic decision-making.
● Monitor shopper behaviour throughout the center and track tenant performance within specific categories.

Analytics

Access tenant specific reports, to help track performance, identify actionable insights and understand shopper behaviour.

● Gain a deep understanding of shopper behaviour using our intuitive dashboards and advanced analytics.
● Monitor real-time data to optimize tenant marketing strategies.

Main analytics Dashboard

Brand Engagement

Transform tenant interaction with our team of brand engagement experts. Activate and secure exclusive offers, ensure optimal tenant participation in your loyalty program and receive dedicated support for ongoing success.
● Benefit from strategic guidance that enhances communication and collaboration with your tenants.
● Enable tenants to leverage unique promotions designed to attract and retain customers, contributing to the success of your loyalty program.
● Receive continuous support and ongoing assistance from our team of specialists.

Learn more about Coniq's products and features