Reporting & Analytics
Get a real-time single view and record of all customers for all connected internal and external technologies
Learn how to implement a personalization strategy at your retail destination -
Menu
Unlock performance insights with Coniq's customizable dashboards, real-time reporting, and shopper analysis for data-driven decision making..
● Access actionable insights in real-time with smart recommendations.
● Eliminate guesswork by monitoring trends, segmenting customers, and tracking campaign performance in one centralized location
● Personalize and segment dashboards based on customer behaviour and location
● Track engagement metrics such as open rate, event attendance, and offer redemption
Gain deeper insights into transactions, financial metrics, and operational efficiency, fostering better decision-making. Integrating third-party data for a holistic view of all transactional data.
● Allows users to retrieve reports directly from custom dashboards
● Enrich reporting with foot traffic, turnover, program subscriptions, and loyalty status for comprehensive understanding, breaking down data silos
● Gain a clear view of transactions, including E-commerce, revenue, and rent reports
Uncover brand insights with detailed spend behavior analysis. Evaluate marketplace performance and showcase tangible Loyalty program value
● Provide in-depth spend behaviour insights at retailer or destination level, covering transactions, ATV, revenue, and sign-ups.
● Evaluate brand performance in your marketplace, showcasing the tangible value derived from your Loyalty program.
● Deliver a comprehensive overview of spend behaviours, fostering a deep understanding of market dynamics and Loyalty program impact on brands.
The Insights Hub enables tenants to track customer engagement, create location-based reports, and effortlessly submit targeted offers, tailored towards specific audience segments.
● Access to key performance metrics such as sales growth, number of returning customers, and number of transactions made within specific spend ranges.
● Manage which brands have access to the Insights Hub through the Coniq platform.
● Brands can submit offers and rewards directly through the hub and create offers for specific audiences e.g. in higher tiers, or that have shopped with their brand before.
Data Mart allows users to interpret and manage customer data, create personalized dashboards and even monitor real-time customer behavior.
● Monitor real-time customer behavior
● Create personalized dashboards
● Understand and anticipate shoppers to inform better decision making
