COVID-19 had made the business case for rapid innovation. Executives have responded, currently looking at quick cost savings, but soon will be focusing on transforming shopping centres and retailers into revenue generating customer-centric organisations.
Where and how to implement much needed changes require vision and expertise. On the September 10, 2020, Ben Chesser, CEO at Coniq, hosted a webinar featuring Paul Martin, Head of Retail at KPMG.
This webinar is now available to download
Developed specifically for growth minded retail and retail property management professionals, you will learn the drivers of success, including:
- Where to focus your short- and long-term digitalisation investments
- What are the new business models for the industry
- Why you need to develop a partner ecosystem
- How to establish an adaptive workforce
- How to effectively serve your customers
To watch, please visit our webinar recording page
