Learn how to implement a personalization strategy at your retail destination -

Customer Loyalty Platform

Built for Retail Destinations

Unlock Exclusive Rewards, Build Lasting Relationships and Increase Foot Traffic in your Shopping Mall with a Customer Loyalty Platform

Coniq’s loyalty programs enable retail destinations maximize customer lifetime value by creating a seamless customer experience with personalized marketing, multiple reward options, and a customized mobile application

Clear Dashboards

Create a revolutionizing shopping experience with detailed customer profiles using customer data.

– Capture customer information like birthdays, store preferences, and location that helps you deliver a personalized experience.

– Track marketing engagement and purchase details, so you can optimize your marketing campaigns and predict shopping trends.

Maximize Repeat Sales

Encourage repeat visits and higher spend per customer with innovation loyalty campaigns.

– Drive repeat business with targeted offers based on customer behavior, increasing the frequency and spend of loyal shoppers.

– Boost average lifetime spend per customer by leveraging email, SMS, and push notification marketing, providing your valued shoppers more opportunities to benefit from your promotions.

Attract more customers – and faster

Customer Loyalty Program Types

Customer Loyalty Program Types Points Based Loyalty

Loyalty members have the opportunity to earn loyalty points for taking certain actions, including making purchases or doing certain actions

Tiered Loyalty

A tiered and hidden ranks loyalty program allows members to gain additional rewards by increasing their level when they make additional purchases, referrals, reviews and more!

Earn and Burn

Awarding points for each transaction and providing a catalogue of earnable rewards gives the customer a reason to make additional purchases

Paid Loyalty

An exclusive program that members are required to pay to join. In return, they receive discounts, offers and invitations to members-only events.

Gamification

Gamification elements are used to unlock a specific reward. For example, shop at the center three times over the summer to win a gift voucher, or shop at four stores in one day.

Geo-loyalty

Leverage customer location data to enhance customer engagement and increase foot fall through personalized, real-time rewards and incentives.

Hybrid Scheme

Many of the above can be combined to make the perfect loyalty program for your shopping centre and customers.

Tourist Loyalty

These programs allow you to give special discounts or rewards to your tourist shoppers. Enabling you to understand where your tourist shoppers are coming from, how often, and where they are shopping.

Surprise and Delight

An emotional program is when shoppers are offered targeted rewards based on their behaviour and predicted value.

Stamp Loyalty

A stamp or token are awarded to customers who take specific actions, for example making a purchase or visiting the information desk.

Virtual Currency

Transactional loyalty programs allow members to earn a predefined credit when purchasing in participating stores.

Start attracting more loyalty customers today