A seamless customer journey

Your customer clicks on an
exciting marketing offer or registers their loyalty card

Coniq supports omni-channel communications including mobile, adwords, print, plastic and digital loyalty cards and apps.

Customer enters their
details into your branded sign
up form

You can fully customise your sign up forms with your branding, and we will support you with best practice advice to optimise your conversions.

Your customer then
receives a unique code on
their device or loyalty card

All communications and codes are supported by secure redemption technology to eliminate fraud.

The customer simply shows their
code to your staff at the point of sales in order to redeem the offer.

Either use standalone Coniq scanners or Coniq EPOS integration, which feeds transaction data back into the Coniq database.

View results in real-time

You can view your customers’ behaviour through their journey, from first clicks to final transaction amounts, in the easy to use Coniq database 

Important tech stuff

Integrations

Coniq offers public APIs to allow fast integrations with EPOS systems, existing apps, CRM systems, websites, email providers, data warehouses and more. If your organisation runs many different EPOS systems, no problem! In a matter of weeks we can start to gather data from any windows till. Alternatively we offer easy to use standalone POS scanners.

Secure voucher redemption

Issuing a loyalty card or discount creates the opportunity for fraud, both from consumers and staff. Coniq’s unique barcoding system eliminates both of these types of fraud. This preserves the exclusivity of your offer, and means you know in advance exactly how much your marketing activity will cost you.

The Tech

The Coniq platform is a software as a service platform (SaaS) which means it is centrally hosted so you can access it from anywhere with an internet connection. We take data security very seriously.  Coniq is fully compliant with PCI regulations, EU Data Protection Directive and the UK Data Protection Act 1998 and a registered data controller with the UK ICO.

Your platform, your decision

We understand that one approach does not fit all. Different businesses, number of branches, locations or tenants, and even team sizes call for different suites of solutions. You decide whether you would like us to manage your project for you, manage it yourself, or opt for a hybrid approach and combine the two.

Kick back and relax

This is typically used by enterprise clients, clients with many locations, or simply those who want a full-service solution.

  • Project scoping & planning
  • Full marketing consultation
  • Dedicated account and/or project management available
  • Branding /Design and digital services
  • Operational and staff/tenant engagement advice.

Take Control

If you prefer the hands on approach, you can log in and manage our easy to use self-service platform yourself. We will  still provide best practise tips and advice.

  • We are available 9-6 Mon- Friday on the phone, chat or email
  • Plenty of support guides and tips available
  • Dedicated support and set up.
  • Awesome branding and design services available.

Our Services

Branding and design

We have an expert design team to bring your vision to life. From your loyalty cards to your app, sign up forms, email templates, through to designing your website. Build something your customers and staff will be proud to be a part of.

Marketing and loyalty experts

Here at Coniq we have been implementing loyalty programs, marketing campaigns and reward schemes for many years, with a whole host of different sized clients, industries, requirements and customers. We know all the sneaky tips to keep customers engaged and redeeming.

Tech Support

Coniq’s dedicated tech team will be with you every step of the way to answer any queries and to help you set up the software and install the hardware onsite. They are also available 9-6 Mon-Fri if you have any questions, no matter how trivial.

Pricing

We know every business is different, so we like to have a short consultation to scope out your project  and find the exact package that would suit you; which features and modules you require, how many locations you have, and how much support you need from us.

Enter your details below and we can can have a quick no nonsense chat and find the right package for you.

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