Retail destinations are more than just great places to shop. They are focal points that unite residents, workers and tourists into a community supporting the local economy.
With consumers shifting their spending to buy more locally, industry executives have a unique opportunity to tap into and benefit from this trend by placing their shopping centers at the heart of their community.
In this webinar, hosted by Ben Chesser, CEO of Coniq, with Matthew Bauer, President of Madison Avenue, and Sabine Asimus, Commercial Director of Value Retail, you will learn:
- Why community-based customer loyalty programs deliver more business value for retail destinations
- How Madison Avenue’s customer engagement program is a role model for shopping centers looking to drive footfall and sales for retailers and other businesses
- How Value Retail’s loyalty program attracts High Net Worth Individuals without alienating other key customer segments
- What are the building blocks of a successful customer loyalty program that keeps members engaged and spending money locally?