Learn how to implement a personalization strategy at your retail destination -

IQ Connect

Acquire and retain customers with highly personalized offers and rewards

Deja de perder clientes ante tus competidores

IS the cost of customer acquisition is becoming too expensive for you?

The competition for shoppers’ share of wallet is now more fierce than ever. Whether that’s competition with online channels, or with other retail destinations, it is now critical to know not only who is shopping in your stores, but also where else they are shopping.

Sin necesidad de implementar ningún hardware nuevo o realizar integraciones complejas, IQ Connect le permite observar los patrones de visita y compra de los clientes, para que regresen una y otra vez.

IQ Connect is a mobile app-based loyalty solution that uses real-time location tracking to identify and engage your most valuable customers, delivering targeted and personalized messages at the right time, and at the right place.

location based marketing

Attract more customers – and faster

Cómo funciona IQ Connect para ti

Unlike traditional single channel loyalty solutions, IQ Connect empowers you with location-based (proximity) marketing to drive shoppers into your retail destination. Send highly tailored communications and content through multiple customer engagement channels – real-time push notifications, SMS, emails.

Get unprecedented levels of insight on your shopper’s habits and preferences, and engage your customers before, during and after their visit with personalized offers and rewards.

Capacidades potentes integradas en una única solución

Mobile
Application
All-in-one geo-location powered loyalty app for customers tailored for your retail destination.

Gestión de relaciones con el cliente
Obtain real time insight into customers preferences, behavior and location.

Comunicaciones multicanal
Engage customers across multiple touchpoints – push notification, SMS and email.

Customer
Segmentación
Send personalized communications based on customer history and preferences.

reporting and analytics

Shopper Loyalty Program
Provide highly relevant offers and rewards to customers with earn and burn loyalty programs.

Convierte compradores pasivos en clientes activos

Discover the real business value of proximity marketing for shopping centers.

Beneficios de IQ Connect

Adquiere y retiene clientes proporcionando contenido altamente relevante

Desarrolla tus relaciones con los inquilinos y comparte información

Collect valuable data on customer behavior

Ayuda a tus inquilinos a aumentar las ventas y la fidelidad de las marcas

Lanza programas de fidelización en cuestión de días

Descubre cómo compran los clientes con la competencia

IQ Connect aprovecha todas las capacidades de la plataforma de participación total del cliente de Coniq

Why use our Customer Engagement Platform

Velocidad de despliegue

Lanza programas de fidelización en cuestión de días

Tiempos de valoración más rápidos

Mejora la eficiencia de tus operaciones y el tiempo

Capacidades fáciles de usar

Agrega nuevas herramientas por ti mismo según tus necesidades

Plataforma preparada para el futuro

Integración fácil en tu ecosistema tecnológico

Toma decisiones más rápidas y precisas

Use context to improve decision accuracy across the organization

Atrae en los multicanales

Conecta con los datos provenientes de los puntos de contacto físicos y online

Datos seguros

Garantizamos la privacidad de datos de los consumidores

Mejora la productividad de los empleados

Automate customer engagement and data management processes

IQ Connect

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