● Collect, analyze and integrate data from multiple sources in a single platform.
● Build a clear view of your customers, brands, and benchmark your marketing activities.
● Generate actionable insights from customizable dashboards.
● Send targeted messages across multiple channels through email, SMS, and push notifications).
● Automate customer journeys for real-time communication and engagement.
● Optimize how and when to engage with shoppers to drive results.
● Create dynamic customer segments based on shopper data such as purchase behavior.
● Personalize customer touchpoints based on where they shop and the rewards they redeem.
● Leverage demographic and locational data to enhance the customer experience.
● Create a loyalty program that is most effective for your mall and customers – points based, tiered, earn & burn, gamification etc.
● Manage member reward criteria tailored to your customers and allow brands to add offers.
● Drive repeat business with targeted offers based on customer behavior, increasing the frequency and spend of loyal shoppers.
● Create geofences around your shopping center to drive foot traffic by sending real-time customer communication.
● Gain insights on customer behaviors and preferences with first party geolocation data analytics.
● Analyze customer visits and dwell time in target areas.
● Create customizable dashboards and leverage actionable insights on your shoppers.
● Break down data silos and harness real-time analytics data from internal and external sources.
● Tailored reports for your mall including brand ATV and SPV, cross selling, engagement metrics, and point of sale data.
● Manage and update your customer’s privacy policy.
● Easily alert shoppers to new agreements via app and email updates.
● Guaranteed data security compliance including CCPA and GDPR.
Integrate numerous data sources with an extensive open API suite to remove data silos and gain a single-view of your customers.
Launch customer loyalty campaigns in days, not months
Automate campaigns to improve operational efficiency
Easily self-serve elements of participation within the platform
Integrate seamlessly into your existing IT ecosystem
Improve decision accuracy across the organization
Connect across physical and digital customer touchpoints
Secure data with guaranteed regulatory compliance
Pro-long your customer life-cycle through loyalty program
