So as the “H2 Conference Season,” draws to a close, we have found a moment of calm within the Christmas festivities to reflect on the great couple of months we have had… These included a visit to sunny Cannes for two presentations and to grab our ‘Open Stage Award’ at Mapic. We then jetted off to Berlin for the ICSC Retail Strategy and Trends conference to lead an asset management workshop, and then another presentation…phew! Here is a summary of some of the presentations. Stay tuned for more on the Asset Management workshop outcomes coming soon…
Mapic Presentation One: Tenant Engagement
Ben Chesser’s first presentation at Mapic was focused building better tenant engagement to maximise your shopping centre performance.
This session covered:
- Actionable insight into how to engage different types of retailers
- What new innovation to use and how to use it
- Key management techniques
- The right communication methods
You can see our top highlights of the presentation here:
Mapic Presentation Two: ROI from a loyalty Program
Our second Mapic presentation focused on What kind of ROI should you expect from a shopping centre loyalty program.
If you want more from Ben and Coniq, why not check out our free Webinar on the Love Trinity Leeds loyalty program? It will tide you over till our next update!
You might also find these posts interesting:
Check out our highlights from our Mapic Open Stage competition winning topic: ‘How to build better tenant relationships to maximise shopping performance.’
What does your industry really think about loyalty? We asked 500 shopping centre owners, tenants and shoppers to find out.