Shopping Centre Webinar – An Industry Perspective: Shopping Centre Loyalty

Our latest webinar was a great, thought provoking session led by Coniq CEO, Ben Chesser and Retail Marketing Specialist, Sean Curtis.

Ben and Sean discussed the findings from the first piece of worldwide industry research on shopping centre loyalty. This research was driven by thoughts and opinions from over 500 shopping centre owners, managers, retailers and shoppers from across the world.

They also discussed the current state of shopping centre loyalty including the benefits and challenges as well as what the future holds.

Don’t miss this recording if you’re thinking of launching a loyalty program for your centre, looking to optimise and existing program, or if you’d like to hear expert insight into loyalty, marketing and the shopping centre industry from Ben and Sean.

To watch the full recording, please fill in your details.

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Including:
· Shopping centre and retailer adoption of shopping centre loyalty
· Industry challenges surrounding loyalty and how they are overcome
· Geographical and retail format differences in adoption and usage
· The tenant and shopper perspective on centre loyalty programs
· Practical advice on planning, promoting and measuring a loyalty program

Meet the Speakers

Sean for Webinar pageSean Curtis is a Retail Marketing Specialist with over 15 years experience, holding senior marketing positions at Land Securities, Westfield and Marks & Spencers. He has recently driven B2B, consumer and digital strategies for some of the UK’s largest retail developers. He is also a Member of the Chartered Institute of Marketing and speaks regularly at industry events.

Ben Chesser

Ben Chesser, is CEO and Founder of Coniq, the data-driven marketing and loyalty platform for Shopping Centres. Since he founded Coniq four years ago, he has worked with over 19 shopping centres and outlets in the loyalty and engagement space. These include Land Securities, Capco and Value Retail as well as 650+ retail brands.

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